EMERGENCY RESPONSE
· Hardware or software failure
· Virus infections & corrupted files
· Unable to print
· Recover lost data
· Network connectivity issues
· Connection problems

PROTECTION
· Install / update anti-virus software
· Schedule effective anti-virus updates
· Update service packs to comply to Assante Standards

PROACTIVE MAINTENANCE
· Clean profiles for faster start-up and
shut-down, while increasing hard drive space
· Effective data back-up solution
· Routine System Maintenance

INCREASE FLEXIBILITY & MOBILITY
· Set-up or trouble-shoot Hand-held devices, including synchronization with desktop's e-mail & contacts.
· Set-up and configure your home computer to enable access to the office network (e.g.. files, e-mail and internet)

SET-UP NEW EMPLOYEE
· Clean-up PC Data
· Set-up & configure new employee profiles including network access, internet and e-mail
· New employee orientation to network, email and internet.

EXPANDING OR UPGRADING COMPUTERS
· Access needs, procure and install new software or equipment
· Configure computer to Standards for maximum uptime and efficiency